--- title: Navigating the Challenges of Safe Operations During COVID-19 description: Navigating the challenges of safe operations during COVID-19 at Perplexed Games and Escape Rooms, from implementing safety protocols to communicating with customers. Stay informed and supportive during these unprecedented times. --- [E-commerce Trends](https://datazen.org/zenbiz-insights/tag/e-commerce-trends) [Social Media Management](https://datazen.org/zenbiz-insights/tag/social-media-management) [Marketing Techniques](https://datazen.org/zenbiz-insights/tag/marketing-techniques) Categories - [Retail Strategies](https://datazen.org/zenbiz-insights/tag/retail-strategies) - [Small Business Insights](https://datazen.org/zenbiz-insights/tag/small-business-insights) - [E-Commerce Trends](https://datazen.org/zenbiz-insights/tag/e-commerce-trends) - [Customer Loyalty](https://datazen.org/zenbiz-insights/tag/customer-loyalty) - [Customer Engagement](https://datazen.org/zenbiz-insights/tag/customer-engagement) - [Marketing Techniques](https://datazen.org/zenbiz-insights/tag/marketing-techniques) - [Shopify](https://datazen.org/zenbiz-insights/tag/shopify) - [Retail Technology](https://datazen.org/zenbiz-insights/tag/retail-technology) - [Visual Merchandising](https://datazen.org/zenbiz-insights/tag/visual-merchandising) - [Efficiency](https://datazen.org/zenbiz-insights/tag/efficiency) - [Accounting](https://datazen.org/zenbiz-insights/tag/accounting) - [Shopify Apps](https://datazen.org/zenbiz-insights/tag/shopify-apps) - [Inventory Management](https://datazen.org/zenbiz-insights/tag/inventory-management) - [SEO](https://datazen.org/zenbiz-insights/tag/seo) - [Sustainability Practices](https://datazen.org/zenbiz-insights/tag/sustainability-practices) - [Common Shopify Questions](https://datazen.org/zenbiz-insights/tag/common-shopify-questions) - [Social Media Management](https://datazen.org/zenbiz-insights/tag/social-media-management) - [AI tools](https://datazen.org/zenbiz-insights/tag/ai-tools) - [Throwback Thursday Series](https://datazen.org/zenbiz-insights/tag/throwback-thursday-series) # Navigating the Challenges of Safe Operations During COVID-19 ![Sarah K](https://datazen.org/hs-fs/hubfs/Sarah%20Head%20Shot.jpeg?width=50&height=50&name=Sarah%20Head%20Shot.jpeg) by [Sarah K](https://datazen.org/zenbiz-insights/author/sarah-k) Jul-2020 **Tags:** [Customer Engagement,](https://datazen.org/zenbiz-insights/tag/customer-engagement) [Customer Loyalty](https://datazen.org/zenbiz-insights/tag/customer-loyalty) As we continue to adapt to the ever-changing landscape of COVID-19, managing Perplexed Games and Escape Rooms has brought a unique set of frustrations and challenges. The constant balancing act of ensuring the safety of our customers while trying to keep the business afloat has tested us in ways we never anticipated. One of the most significant challenges has been implementing the necessary safety protocols. From sanitizing every high-touch surface to managing the flow of customers to maintain physical distancing, the new guidelines have added layers of complexity to our daily operations. It feels like every day brings a new set of regulations to adhere to, and keeping up can be overwhelming. Communicating these changes to our customers has also been a hurdle. We’ve had to regularly update our website and social media to inform you of our latest safety measures and booking procedures. Despite our best efforts, we know that not everyone sees these updates, leading to confusion and frustration on both ends. The uncertainty of the situation is another major source of stress. Planning for the future has become nearly impossible when we don’t know what the next week, let alone the next month, will bring. We’ve had to postpone plans for new room themes and events, and the constant question of whether we’ll need to close our doors again lingers in the back of our minds. Through it all, we remain committed to providing a safe and enjoyable experience for our community. We want to thank everyone for your continued support, patience, and understanding as we navigate these unprecedented times. We are doing everything we can to make sure that when you visit Perplexed Games, you can focus on having fun and making memories while feeling safe and secure. We look forward to the day when we can return to normal operations, but until then, we’ll keep pushing forward, adapting, and doing our best to keep the spirit of Perplexed alive. ![Sarah K](https://datazen.org/hs-fs/hubfs/Sarah%20Head%20Shot.jpeg?width=50&height=50&name=Sarah%20Head%20Shot.jpeg) Post by [Sarah K](https://datazen.org/zenbiz-insights/author/sarah-k) Jul-2020 Sarah K. is the founder of DataZen, a specialized business focused on e-commerce optimization. With a background in local retail, government, Shopify, and many other industries, Sarah brings extensive expertise in streamlining business processes and leveraging technology for growth. Passionate about helping businesses thrive, she offers valuable insights into efficient operations and strategic planning. [Follow me on my website](https://datazen.org/zenbiz-insights/datazen.org) [Follow me on LinkedIn](https://www.linkedin.com/in/sarah-konschuh/) ### Related Articles ##### [![✍️ Final Blog Post for ZenBiz Insights](https://datazen.org/hs-fs/hubfs/AI-Generated%20Media/Images/The%20image%20depicts%20a%20cozy%20modern%20workspace%20with%20a%20laptop%20open%20on%20a%20wooden%20desk%20displaying%20the%20Basecamp%20interface%20filled%20with%20neatly%20organized%20articles%20and%20guides%20A%20steaming%20mug%20of%20coffee%20sits%20beside%20the%20laptop%20accompanied%20by%20a%20small%20potted%20succulent%20a.jpeg?width=520&height=294&name=The%20image%20depicts%20a%20cozy%20modern%20workspace%20with%20a%20laptop%20open%20on%20a%20wooden%20desk%20displaying%20the%20Basecamp%20interface%20filled%20with%20neatly%20organized%20articles%20and%20guides%20A%20steaming%20mug%20of%20coffee%20sits%20beside%20the%20laptop%20accompanied%20by%20a%20small%20potted%20succulent%20a.jpeg) Customer Engagement • Jun-2025 ✍️ Final Blog Post for ZenBiz Insights 1 min read](https://datazen.org/zenbiz-insights/️-final-blog-post-for-zenbiz-insights) ##### [Customer Engagement • Aug-2024 Small Business Marketing: Social Media Success Stories with DataZen 4 min read](https://datazen.org/zenbiz-insights/small-business-marketing-social-media-success-stories-with-datazen) ##### [Customer Engagement • Jun-2024 Effective Email Marketing Campaigns for Small Retailers 3 min read](https://datazen.org/zenbiz-insights/effective-email-marketing-campaigns-for-small-retailers) ### Comments ![temp](https://datazen.org/hubfs/temp.png) ### Stay ahead with DataZen Sign up for our newsletter to get expert insights, tips, and updates that help you optimize your business and stay ahead of the competition. ###### Categories - [Retail Strategies](https://datazen.org/zenbiz-insights/tag/retail-strategies) - [Small Business Insights](https://datazen.org/zenbiz-insights/tag/small-business-insights) - [E-Commerce Trends](https://datazen.org/zenbiz-insights/tag/e-commerce-trends) - [Customer Loyalty](https://datazen.org/zenbiz-insights/tag/customer-loyalty) - [Customer Engagement](https://datazen.org/zenbiz-insights/tag/customer-engagement) ###### Recent Posts - [✍️ Final Blog Post for ZenBiz Insights](https://datazen.org/zenbiz-insights/️-final-blog-post-for-zenbiz-insights) - [Throwback Thursday: Revisiting "Survival of the Fittest: Adapting to New Retail Realities" (2014)](https://datazen.org/zenbiz-insights/throwback-thursday-revisiting-survival-of-the-fittest-adapting-to-new-retail-realities-2014) - [Creating Your Preferred Tech Stack for E-Commerce](https://datazen.org/zenbiz-insights/creating-your-preferred-tech-stack-for-e-commerce) - [Small Business Marketing: Social Media Success Stories with DataZen](https://datazen.org/zenbiz-insights/small-business-marketing-social-media-success-stories-with-datazen) - [Navigating Gig Economy Challenges for Small Businesses](https://datazen.org/zenbiz-insights/navigating-gig-economy-challenges-for-small-businesses)